Supply Chain Management

This advanced SCM system ensures end-to-end accountability, reduces logistics friction, minimises inventory touchpoints, and supports Revo’s agility in serving direct shipment clients with transparency and confidence.

  • Establish a network of audited and qualified suppliers across Southeast Asia; avoid single sourcing to mitigate risk from disruptions or compliance issues (also forms part of our robust BCP Plan)

    Maintain an up-to-date supplier list. With each plant specifying quality, lead times, service levels, and escalation procedures, with KPIs incorporated in all supplier agreements.

  • Use Monday and Xero as our supply chain management system that tracks procurement, production, quality, shipping, customs, and delivery milestones in real time.

    Ensure seamless communication and document transfers between suppliers, logistics providers, and clients

  • Receive client orders when requested.

    Place production orders with selected manufacturers, including precise client-specific specs and shipping instructions.

    Consolidate orders for shipping efficiency and ensure proper import/export documentation is prepared by plants, including certificates of origin and compliance certificates. Customs clearance and associated paperwork will be completed by our freight agent.

  • Arrange for goods to be shipped directly from the supplier’s facility to the end client without warehousing.

    Suppliers are responsible for compliant, branded packing, correct labelling, and export carton markings as per client and regulatory requirements.

    Select optimal shipping mode (FCL, LCL, air or sea freight) factoring cost, transit time, and shipping reliability.

  • Ensure robust customs brokerage arrangements for efficient clearance at destination ports in NZ/AU.

    Keep updated with tariffs, trade policy changes, and documentation standards to avoid costly delays and regulatory breaches.

    Maintain full compliance with environmental and safety legislation in both exporting and importing countries.

  • Partner with reliable domestic carriers for the final delivery leg if needed; utilise direct-to-client drop if suitable.

    Implement a system for monitoring on-time-in-full (OTIF) performance and rapid exception management for delivery issues

  • Track all shipments at the carton/batch level and retain traceability from production to end user for product recalls or regulatory checks.(covered in QC requirements)

    Capture client delivery feedback, nonconformance reports, and claims for continuous service and process improvement.

Material Management and Selection Procedure

A strong material management and selection procedure is critical in ensuring consistent product quality, regulatory compliance, cost-effectiveness, and sustainability.

  • Define technical and functional requirements for all packaging materials (films, laminates, inks, adhesives) based on product application—this includes barrier properties, functional requirements, seal strength, food safety, compliance with EU/ USFDA standards, printability, recyclability, and sustainability goals as required for the application.

    Create Material Requests with Quotes and ensure all details of requirements are communicated clearly to all suppliers.

  • Shortlist suppliers with proven quality records, relevant certifications (BRC, ISO 9001, HACCP), and demonstrated compliance with food-contact and local regulatory requirements.

    Conduct supplier audits focusing on raw material provenance, QC systems, traceability, and environmental and ethical practices

  • Review and compare materials on:

      - Food safety and migration testing

      - Physical performance (strength, barrier to moisture/oxygen/light, machinability on packaging lines)

      - Printability of substrate, and to suit the format and application.

      - Shelf life impact for the packed product

      - Environmental footprint: recyclability, certifications (e.g., APCO, Recycled content etc where relevant)

      - Total cost of ownership, including logistics risks and availability. Do they produce or buy in.

    - Select and approve material through a combination of document review, sample testing, and pilot production trials.

  • Place orders according to approved specifications, ensuring batch identification and full traceability.

    Prefer vendors with transparent batch-level documentation and strong inventory management practices to minimise the risks of contamination and deviation.

    Ensure plants utilise inventory tracking to monitor stock levels, expiry dates, and storage conditions and have FIFO (first-in, first-out) and FEFO (first-expiry, first-out) practices to reduce waste.

  • Inspect and test raw materials for compliance with specifications, verify against COA (Certificate of Analysis) and Material Safety Data Sheets (MSDS).

    Ensure plants conduct periodic lab tests for critical properties (e.g., tensile strength, barrier properties, food safety compliance, visual cleanliness) as per QC Process.

    Reject non-conforming materials and document all discrepancies for supplier review and corrective action.

    Ensure COA’s are supplied for all production runs and orders placed.

  • Maintain traceability from raw material batches to finished product.

    Regularly review material performance, supplier reliability, and compliance status—make adjustments in case of new regulations, shifts in sustainability priorities, or performance issues.

Quality Control (QC) Process

Define clear, measurable quality standards (technical specs, materials, print quality) for each product type and communicate these to every approved plant and highlight with every order.

  • Where applicable and possible, approve production samples before starting bulk orders,

    with strict sign-off on dimensions, material specifications, ink/print registration, adhesives, and seal strengths. If not possible, ensure this is completed by QC Manager in China

    Verify compliance with regulatory standards (NZ, Australia, any relevant ASEAN/FDA/EU requirements for materials).

  • Audit and review in production inspections at multiple production stages (eg, materials receipt, printing, laminating, sealing, slitting), with plant staff recording results against customer requirements.

    Ensure plants complete physical and functional testing, such as:

    - Seal strength (Instron test)

    - Barrier properties (Bell jar, oxygen/water vapour transmission) if possible

    - Pressure/leak testing for pouches

    - Visual checks: colour, print clarity, registration, absence of defects.

    Ensure these are noted on COA’s which are required for all production runs.

  • Conduct a final random inspection based on Acceptable Quality Level (AQL) standards; ensure plant rates are checked. Escalate to 100% inspection for critical orders.

    Validate that carton markings, labels, barcodes, and documentation match specification sheets.

    Perform carton drop tests and shipping simulation as appropriate to prove durability for export.

  • Require plants to maintain batch-level traceability from raw materials to finished goods.

    Provide COA’s with detailed inspection and test records with each shipment for customer review.

    Maintain easily retrievable QA/QC documentation for regulatory and customer scrutiny.

  • Plants must document and report all non-conformances, with clear investigation, cause analysis, correction, and preventive measures.

    Regularly review QC performance using data analytics to identify trends and implement process upgrades at the manufacturer level.

  • Conduct periodic audits at production facilities (either own team or third-party inspectors),

    including review of hygiene, process controls, regulatory fitness, and QC discipline.

    Score and rate plants on QC compliance, proactivity, and incident response, factoring into sourcing decisions.

  • Manufacturing plants must:

    - Adhere to REVO Packaging’s detailed QC specs, documented SOPs, and regulatory compliance checklist.

    - Undergo initial and periodic quality audits.

    - Maintain certification to globally recognised packaging standards (ISO 9001, BRC, HACCP, as applicable).

    - Cooperate in corrective and preventive action programs.

    - Submit all required test records, inspection results, and certificates of analysis (COAs) with each delivery.